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Neighbor Connector

Mountaineer Food Bank's new program, The Neighbor Connector, began piloting Feeding America's new intake app. This digital app will help the food bank and pantries streamline registration, cut down on most paperwork, pull easy-to-use reports, and help us understand and better serve our neighbors and connect them with vital services.

MFB began the pilot with Petersburg Interfaith Pantry (PIP) located in Petersburg, WV. Pantry volunteers meet neighbors at their cars with tablets, register them, and distribute food. Once the neighbor is added into the system, they won't have to fill out the same form every visit. We are so grateful for the dedication and help PIP has shown MFB as we test the app here in West Virginia!

Our second pilot location will be Wellspring of Greenbrier, Inc. located in Rupert, WV. Wellspring will complete a training and begin using the app in August. We are excited to see how this app can help Wellspring and their neighbors!

While we are working with these two wonderful pantries to learn the app and create processes, MFB will also be piloting The Neighbor Connector with some mobile pantries. Our pilot location will be in Renick, WV, in August. Just like PIP, volunteers will greet neighbors at their cars and register them.

It is our hope to make this app available to more pantries over the next year and expand to our entire service area in the next few years. For more information, contact Service Insights Coordinator Courtney Susman at

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