Please see the below memo regarding the transition of our ordering procedures.:


 

Dear Member Agency,

 

Over the next week, Mountaineer Food Bank (MFB) will begin transitioning ordering proceduresfrom disaster relief to standard operational procedures with some changes. Our goal is to continue providing more food and resources to our member agencies as we cope with a fragile food supply chain over the next several months.
 
Please review the following changes:

MFB will transition from Emergency Food Boxes to member agencies placing online orders according to the Member Agency Calendar delivery and ordering schedule. To increase efficiency and that food is going where it needs to immediately, the following changes will go in effect on May 15:

  1. TEFAP Allocations will resume being placed on the Online Ordering Page on the 1st and 15th of each month.

  2. Only dry and frozen products will be allocated. Refrigerated products will be available on the online ordering page. Orders for product past the
    delivered-by-date will be removed.

  3. Member Agencies with a TEFAP agreement on file, and in good standing, will now be able to order a TEFAP allocation for a period of 7 calendar days after the allocation is released. Member agencies will need to order the allocation during these 7 days. After 7 days, the allocation will be removed from the agency’s account and the member agency will forfeit any unordered remaining product.

  4. Unordered TEFAP product will be placed on the Online Ordering Page for any member agency with a TEFAP agreement on file* and in good standing to order. Unordered product will be distributed through MFB direct distributions. (*Due to disaster feeding procedures, non-TEFAP agencies will continue to be able to receive TEFAP commodities until the USDA disaster declaration is lifted).

 

  1. WVOS and On-Site hot meal programs will continue to have access to foodservice meal items as much as possible. MFB will continue sourcing large volume items for these programs.

  2. Mountaineer Food Bank will be waiving all shared maintenance fees and transportation fees from May until July 2020. All general inventory products will be distributed for no charge. Limits may apply.

  3. Purchase program items will continue to have limits based on availability.

  4. Agencies will not be required to report Emergency Food Boxes on their TEFAP/USDA quarterly reports.

  5. Agencies should not have recipients complete any paperwork at this time while under disaster feeding protocol. Agencies should only collect: names, addresses, phone numbers and how many people are in the household. No other information should be collected at this time.

  6. All member agencies receiving product from MFB are to distribute commodities in a food-safe manner to the ill, infant and needy. Sharing or redistributing of TEFAP product to other organizations is strictly prohibited and will lead to termination of the TEFAP agreement.  Items must be stored at Mountaineer Food Bank approved location.  Selling or fundraising with any product received from MFB is strictly prohibited.

  7. Agencies will not be required to report Emergency Food Boxes on their TEFAP/USDA quarterly reports.

  8.  Agencies should not have recipients complete any paperwork at this time while under disaster feeding protocol. Agencies should only collect: names, addresses, phone numbers and how many people are in the household. No other information should be collected at this time.

  9.  All member agencies receiving product from MFB are to distribute commodities in a food-safe manner to the ill, infant and needy. Sharing or redistributing of TEFAP product to other organizations is strictly prohibited and will lead to termination of the TEFAP agreement.  Items must be stored at Mountaineer Food Bank approved location.  Selling or fundraising with any product received from MFB is strictly prohibited.

  10.  TEFAP commodities are to be distributed only in the county that that they received an allocation for. Member agencies should not transport TEFAP product to other counties for which it was not intended to be distributed.


Member agencies can schedule pickups at our Gassaway Warehouse, Monday- Friday from 1:00pm-4:00pm. Please call us to schedule pick-ups.
 
Please contact the Agency Relations Department at Mountaineer Food Bank for any questions regarding these changes at 304-364-5518.

 

Please also review the following changes:


Food Boxes and Backpacks

  1. Food Boxes - Mountaineer Food Bank will be starting the “In this Together Food Box”program to provide a limited amount of purchased food boxes to member agencies monthly from June-November. The food boxes will be allocated monthly from June through July. Food boxes will contain 10-12 items and will include shelf stable fruits, vegetables, proteins and grains. The food boxes will be at no charge to the agency and delivered for no charge via our distribution truck, or by pickup. 

  2. Backpacks - Mountaineer Food Bank will be starting the “In this Together Backpack” program to provide a limited amount of purchased backpacks to member agencies supporting child feeding programs monthly from June-August. The backpacks will be allocated from June through July. Backpacks will contain 5-8 items and will include shelf stable fruits, vegetables, proteins and grains. The backpacks will be at no charge to the agency and delivered for no charge via our distribution truck or by pickup.  

 

 

 

 

 

TO CONTINUE TO YOUR ONLINE ORDERING PAGE CLICK HERE
 

info@mountaineerfoodbank.org   |  484 Enterprise Drive, Gassaway, WV 26624

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